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Lesson Terms and Conditions

1. General conduct
I will be courteous, polite, tidy and punctual. I will behave in a professional and ethical manner at all times. My training car will be well maintained, clean and tidy (weather permitting). My car is fitted with dual-controls and is fully insured for driving tuition purposes.

2. Qualifications
I am legally authorised to give driving tuition in the UK by the Driver and Vehicle Standards Agency (DVSA). 

3. Driving Licence and eyesight
You must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of your first driving lesson. You must also check that you can read a number plate at a distance of 20.5 metres (i.e. 67 feet - about 5 car lengths) with prescribed visual aids (i.e. contact lenses or glasses) if normally worn. Please note if you need contact lenses or glasses to achieve this you must make sure you wear them on each and every driving lesson.

4. Safety, comfort and well being
Safety is a shared responsibility as identified below:

  1. In the interests of comfort and safety you are advised to wear suitable footwear and clothing which does not restrict movement or which is inappropriate, distracting or could lead to embarrassing situations.

  2. It is important you act responsibly at all times and give your undivided attention to the driving task at hand. 

  3. You must take note of any medication you are taking which may affect your ability to drive safely and advise me accordingly before taking any lesson booked. Similarly, you should inform me of anything you feel might impact on your ability to undertake the proposed lesson safely.

  4. In the event it becomes apparent you are unable to concentrate due to illness, tiredness, or your emotional state of mind I reserve the right to terminate the lesson early or require your agreement to choose an alternative learning activity which can still be undertaken safely.

5. Driving under the influence
To ensure the safety of you and other road users I reserve the right to cancel any lesson if you are or if I suspect you are under the influence of drugs, legal highs and/or alcohol (prescribed or otherwise). If this occurs the full training fee for the period in question will be lost or charged.

6. Lesson postponement
You may lose, or be required to pay for, any lessons booked in my diary which are postponed or cancelled by you, especially if I am unable to obtain new replacement work for those appointment time(s). However, I reserve the right to postpone lessons if I consider the weather or road conditions to be unsuitable or dangerous. Unfortunately, I cannot be held responsible for any costs incurred as a result of me having to postpone any lessons, for whatever reason.

7. Punctuality
In your own interests you are advised to be punctual for your lesson appointments. 

I would normally wait for you for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for payment. A reciprocal waiting time may become necessary if I am delayed due to unforeseen circumstances. I will make up any lesson time lost as a result of this at the end of the normal lesson time or as soon as possible. 

8. Refund policy and warranty

You are entitled to cancel your prepaid tuition at any time. If you have not taken any lesson(s) at the time of cancellation you will be entitled to a full refund of any amounts paid to directly to PDS Driving School, excluding any booking fees subject to the points below.

  • If you have taken lesson(s) at the time of cancellation you will not be eligible for a refund on any lessons taken.

  • If you have taken lesson (s) at the time of cancellation you will be required to gain any refund from the driving instructor directly, as he/she would be in receipt of the complete booking payment.

  • Where it is possible to do so, we/your instructor will refund you using the same method you used to pay for your lessons when you made the payment. If for any reason we are unable to do this, we reserve the right to refund you by any other method we deem appropriate.

  • Refunds may take up to 10 working days to reach you or your account.

  • Refund of partial block bookings will be made pro rata on any lessons not taken and equivalent of a Single Lesson Price. 

  • In the event of a ‘buy one get one free’ offer, no refund will take place once the first lesson has been taken.

  • If you have paid your instructor for the tuition you wish to cancel, your instructor will refund you adhering to the same principles as set out above.

  • If you have purchased any of the Block Booking deals in 'Our Prices' refunds are made pro rata to the equivalent of a Single Lesson Price.  

9. The Driving Test

  1. Bookings
    Driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else's driving test and vice-versa. Please note, PDS Driving School charges a fee of £100.00 to take your practical driving test. This excludes the DVSA Test Fee which is payable online. Changes to lesson bookings as a result of this will be notified immediately. Test appointments must be notified to me as soon as they are known to you, otherwise I cannot guarantee to provide a vehicle for the test or any lessons just prior to it. 

  2. instructor’s car for your test then you have to pay your instructor as well, just as if it were a normal driving lesson. 

  3. Use of the vehicle
    In the interests of customer and public safety I reserve the right to withhold the use of the training car for the test if, in my opinion, your driving is actually or potentially dangerous - behaviour which if repeated on the test would result in a test failure.

  4. Test cancellation
    Three clear working days (Sundays and public holidays don't count as working days) notice of test cancellation or postponement is required by the DVSA. Therefore to cancel a test booked for a Friday you need to do this online no later than the preceding Monday thus giving three clear working days (i.e. Tuesday, Wednesday and Thursday). Failure to provide the required notice will result in the loss of your test fee. I cannot be held responsible for any postponement or cancellation of tests by you or the DVSA. However, I will do all that is possible to arrange another test as quickly as possible and to help you to reclaim expenses from the DVSA if appropriate.

10. Collection and use of data (GDPR) – Privacy Policy:

Any personal data you provide will be held securely and in accordance with the Data Protection Act 1998.

We will use your personal data for the purpose(s) for which you have provided it. It may also be used for marketing, research and statistical purposes and crime prevention.

If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us to be able to process their personal data (including any sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice.

In the case of personal data, with limited exceptions, you have the right to access and if necessary rectify information held about you by formal written application to PDS Driving School.

By providing us with your personal data and contact details, you consent to the use of that data and to your being contacted by PDS Driving School, by post, telephone, email, SMS or other electronic means, to inform you about products and services which it considers may be of interest to you. These sources are collected by:

  • Worldpay Payment Merchants

  • Xero Accounting

  • PayPal

  • Mailchimp

  • Trustpilot

  • Theory Test Pro

  • Facebook

  • Twitter

  • Snapchat

However, you can unsubscribe from these messages at any time.

T&C's: Accessibility Policy
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